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"); var Results_As_Percentage = Math.round(100 * (NumRadioCorrect / NumRadio)); if (NumRadio != 0) { document.writeln("
"); document.writeln("" + Results_As_Percentage + "% (" + NumRadioCorrect + " out of " + NumRadio + " correct)
"); document.writeln("
"); document.writeln("


"); } var QuesPtr = 0; var AnsPtr = 0; var RefPtr = 0; var RspPtr = 0; var ColPos = 0; var NxtColPos = 0; var NumOfQuesAns = 0; var AnswerLetter = ""; for (QuesPtr = 0; QuesPtr < NumOfQues; QuesPtr++) { RspPtr = AnsPtr; NumOfQuesAns = 0; ColPos = QT[QuesPtr].indexOf(":"); RefPtr = QT[QuesPtr].substring(0, ColPos); NxtColPos = QT[QuesPtr].indexOf(":", ColPos + 1); NumOfQuesAns = QT[QuesPtr].substring(ColPos + 1, NxtColPos); if (NumOfQuesAns > 1) { if (UA[QuesPtr] == CA[QuesPtr]) { document.writeln("
\"CORRECT\"" + (QuesPtr + 1) + ". "); if (RefPtr != "*") { document.writeln(""); document.writeln(""); document.writeln(""); document.writeln("
" + RT[RefPtr - 1] + "
R-" + RefPtr + " " + RD[RefPtr - 1] + "

"); } document.writeln(QT[QuesPtr].substring(NxtColPos + 1) + "
"); } else { document.writeln("
\"WRONG\"" + (QuesPtr + 1) + ". "); if (RefPtr != "*") { document.writeln(""); document.writeln(""); document.writeln(""); document.writeln("
" + RT[RefPtr - 1] + "
R-" + RefPtr + " " + RD[RefPtr - 1] + "

"); } document.writeln(QT[QuesPtr].substring(NxtColPos + 1) + "
"); } for (var i = 1; i <= NumOfQuesAns; i++) { AnswerLetter = "%" + (40 + i); if (i == UA[QuesPtr]) { document.writeln("
\"X\" " + unescape(AnswerLetter) + ". " + AT[AnsPtr] + "
"); } else { if (i == CA[QuesPtr]) { document.writeln("
\"C\" " + unescape(AnswerLetter) + ". " + AT[AnsPtr] + "
"); } else { document.writeln("
\"O\" " + unescape(AnswerLetter) + ". " + AT[AnsPtr] + "
"); } } AnsPtr++; } //FOR if (UA[QuesPtr] == 0) { //THEY DID NOT ANSWER if (GRe[QuesPtr] != "") { document.writeln("
" + GRe[QuesPtr]); } } else { //THEY DID ANSWER if (Re[RspPtr + UA[QuesPtr] - 1] != "") { document.writeln("
" + Re[RspPtr + UA[QuesPtr] - 1]); } else if (GRe[QuesPtr] != "") { document.writeln("
" + GRe[QuesPtr]); } } } else { document.writeln("
\"TEXT\"" + (QuesPtr + 1) + ". " + QT[QuesPtr].substring(NxtColPos + 1) + "

"); document.writeln("YOUR ANSWER: " + UA[QuesPtr] + "
"); if (GRe[QuesPtr] != "") { document.writeln("
The suggested answer is " + AT[AnsPtr] + " " + GRe[QuesPtr]); } else { document.writeln("
The suggested answer is " + AT[AnsPtr] + ""); } AnsPtr++; } document.writeln("



"); //CLOSE QUESTION AND ANSWERS } //FOR if (navigator.appName == "Microsoft Internet Explorer") { if (navigator.appVersion.substring(0, 1) >= 4) { document.writeln("

Retake Test

"); } else if (navigator.appVersion.substring(0, 1) >= 2) { document.writeln("
"); } } else if (navigator.appName == "Netscape"){ if (navigator.appVersion.substring(0, 1) >= 4) { document.writeln("

Retake Test

"); } else if (navigator.appVersion.substring(0, 1) >= 3) { document.writeln("

Retake Test

"); } } document.writeln(""); if (NumRadio != 0) { confirm("The test has been graded. You correctly answered " + Results_As_Percentage + "% of the questions."); } else { confirm("The test has been graded. You may now review your answers."); } document.close(); } // -->
1. Efficiency is a measure of the appropriateness of the organizational goals chosen by managers.
A. True
B. False


2. A major part of the middle manager s job is to fine tune skills and know-how that allow the organization to be efficient and effective.
A. True
B. False


3. A major responsibility of top managers is to establish organizational goals.
A. True
B. False


4. How to allocate organizational resources to attain goals is part of the organizing process.
A. True
B. False


5. The figurehead role is where the manager symbolizes an organization.
A. True
B. False


6. TQM is based on a significant new philosophy for managing behavior in organizations.
A. True
B. False


7. The level within the organization that requires the greatest degree of conceptual skill is:
A. top management
B. line workers
C. middle management
D. first-line management


8. The four building blocks of competitive advantage include each of the following, except:
A. quality
B. reengineering
C. innovation
D. superior efficiency


9. One of the most important goals that organizations try to achieve is to:
A. provide profits for shareholders
B. provide work for managers
C. provide goods and services to customers
D. provide an economic vehicle for interpersonal need satisfaction


10. Which of the two major management tasks require a high level of conceptual skills?
A. planning and leading
B. organizing and controlling
C. planning and organizing
D. controlling and leading


11. McDonald s recently developed a new fat frier that reduces the amount of oil used in cooking by 30 percent. This is an example of a ___________ improvement in a company.
A. effectiveness
B. efficiency
C. quality
D. control


12. David Johnson at Campbell Soup is considered to be an effective manager because he is able to provide a clear vision for employees to follow. Which of the four management tasks must a manager engage in to create a vision that energizes and engages employees?
A. leading
B. organizing
C. controlling
D. planning



This is the end of the test. When you have completed all the questions and reviewed your answers, press the button below to grade the test.